Hotels: Expensive and Overpriced

Staying in a hotel should be an easy, comfortable experience for everyone, but too often, it feels like paying a high price for something that provided me with less control over basic things. Take the thermostat, for example. Most hotels I have been to, there is always an issue with how hot or cold the room is and how I am unable to control it, and if I am lucky, I am able to call them and ask them to change it one or two points. They should instead lock in a range on the thermostat, let's say between 68 and 72 or a little higher. Even turning it off as soon as the guest leaves the room can make it so the hotel also saves money.

Another example of how overpriced hotels are, even after you pay a hefty sum for however long you are staying, is their minibar. How is the pricing on some of these minibar products even fair? $6 or more for water, small-sized snacks, and even chocolate? Absurd. Also, more and more hotels are implementing sensors in their fridges to know exactly when a product has been taken out. So if you used to use the fridge to store items you bought during your trip, you are unable to do so because the moment you take anything out of the fridge, it is logged and charged straight to your bill. They should instead leave the minifridges empty for the guests, and if requested by the guest, stock them with snacks or drinks they would like.

The last example is the whole Wi-Fi situation. Nowadays, WiFi is being treated almost like a necessity, a basic amenity. Knowing this, why are hotels still charging so much money for "premium WiFi"? Not only that, but is it that their free service usually lacks the capacity to provide guests with more than just the power to E-mail or maybe browse the web? If anything, hotels should include the price of internet in their guest's bill as an upcharge. Doing so, then lifting up the restriction of their premium WiFi, guests are then able to use their basic amenities again. They could also follow a similar WiFi model that coffee shops use, such as Starbucks.

Final thoughts

For the amount that guests have to pay for nights at a hotel, they should be able to have more control over their needs. Stop charging so much for WiFi, allow more access to room temperatures, and stop overpricing minibar products while also removing the ability to use the minifridge at all!

Hotels that prioritize guest experience over profits like this, will always stand out. 

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